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Crown Cruise Vacations | April 15, 2024

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Holland America Line Completes Installation of SpaceX’s Starlink for Stronger Internet

Holland America Line Completes Installation of SpaceX’s Starlink for Stronger Internet
Jackie Sheckler Finch

Holland America Line cruise passengers are going to notice a big difference in internet strength after the installation of SpaceX’s Starlink high-speed internet on each of the fleet’s 11 ships.

“We’ve heard from guests the new Starlink high-speed internet is better than they expected while cruising,” Kathleen Erickson, vice president of technology for American Cruise Line, said in a news release.

“For guests who are working remotely from our ships, it has been a game-changer,” she said. “And for team members who rely on internet to stay connected with family back home, this is an important improvement.”

Holland America Line first installed Starlink internet on Koningsdam in April 2023. The final ship, Nieuw Amsterdam, was outfitted with the technology in December 2023 during drydock. Starlink is the leader in Low Earth Orbit (LEO) satellite technology providing high-speed internet around the world.

“Holland America Line’s commitment to leveraging cutting-edge technologies underscores our dedication to delivering an exceptional experience to our guests and team members,” Gus Antorcha, president of Holland America Line, said in a news release.

“The successful integration of Starlink represents a strategic move to embrace innovation and elevate connectivity and convenience while cruising,” Antorcha said.

The upgrade to Starlink internet ensures a more reliable connection in all weather conditions and locations. The installation of Starlink is particularly noticeable in historically spotty service areas where weather, topography or port interference can impact bandwidth and quality.

The high-speed internet is especially crucial for professional communications, enabling remote work for guests on board in regions such as Alaska where traditional technology can face interference from weather and mountains.

The ships also have seen improvement in connectivity in other challenging areas including ocean crossing and sailings in the Amazon, Antarctica and Chile.

Photos courtesy of Holland America line.

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